Management Executive

AM I ADDICTED PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A management support company in Singapore is seeking a candidate to provide administrative support and oversee daily operations. Responsibilities include coaching colleagues, monitoring customer satisfaction, and implementing policies. The ideal candidate holds a Bachelor's Degree and possesses strong communication skills and a passion for serving customers.

Qualifications

• Bachelor’s Degree in any field is required.
• Strong verbal and written communication skills are necessary.
• Customer-oriented individuals are preferred.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee efficient day to day operations.
• Coach and develop colleagues.
• Assist in development strategy plans.
• Monitor and manage customer complaints.

Skills

Strong verbal and written communication skills

Customer-oriented

Knowledge in management

Education

Bachelor’s Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus