MANAGEMENT EXECUTIVE

PSGOURMET GASTRONOMY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading F&B company in Singapore is seeking a Management Executive to oversee cafe operations. The ideal candidate will possess a degree in Hospitality or Restaurant Management, with leadership potential and customer service orientation. Responsibilities include maintaining service standards, training the team, and ensuring compliance with policies. Join a dynamic environment focused on delivering exceptional dining experiences.

Qualifications

• 2 years of relevant experience preferred.
• Energetic with great leadership potential.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver high service quality to guests.
• Lead teamwork to achieve set service goals.
• Monitor adherence to safety and hygiene standards.

Skills

Leadership skills

Team player

Customer service orientation

Analytical skills

Proficiency in Microsoft Office

Education

Degree in Hospitality/Restaurant Management or equivalent

Job description

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Delivering fast, friendly and accurate service to all guests
• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations
• Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Handle guests queries and feedbacks
• Lead by example and promote good teamwork to achieve set goals/ targets
• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales
• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis
• Monitor and maintain the POS system to ensure cash handling procedures are adhered to
• Competently perform administrative and back-end duties to ensure smooth operations of the restaurant
• Ensure strict adherence to company policies, processes and procedures at all times
• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Degree in Hospitality/Restaurant Management or equivalent
• Preferably with 2 years of relevant experience
• Energetic, good team player and service oriented
• Great leadership potential with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Well versed in Microsoft Office