Management Executive

INITIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Management support professional to oversee branch operations, develop team members, and ensure customer satisfaction. The ideal candidate will hold a Bachelor’s Degree and possess strong communication skills. This role offers a dynamic working environment focused on management excellence.

Qualifications

• Bachelor’s Degree is essential.
• Must have strong communication skills.
• Customer-oriented approach is required.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee efficient day-to-day operations of the branch.
• Coach and develop colleagues.

Skills

Strong verbal and written communication skills

Customer-Oriented

Knowledge in management

Education

Bachelor’s Degree in any field

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus