LOGISTICS MANAGER

RAPIDO LOGISTICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an Operations Manager to oversee warehouse and logistics performance. Responsibilities include managing outsourced vendors, spearheading continuous improvement initiatives, ensuring compliance with safety standards, and leading a multi-shift workforce. The ideal candidate will drive operational efficiency, prepare performance reports, and collaborate with stakeholders to resolve issues. Significant experience in logistics operations is essential for this role.

Qualifications

• Strong leadership skills with experience in managing operational teams.
• Ability to drive improvements in warehouse efficiency and safety compliance.
• Experience in vendor management and performance monitoring.

Responsibilities

• Manage day-to-day performance of outsourced warehouse and logistics vendors.
• Oversee shift planning and inventory flow for operational continuity.
• Drive continuous improvement initiatives in warehouse layout and efficiency.
• Ensure compliance with food safety and hygiene standards.
• Lead and develop a multi-shift operational workforce.
• Coach team members to build capabilities and accountability.
• Manage manpower planning and daily deployments.
• Identify workflow gaps and lead improvement initiatives.
• Prepare operational performance reports for senior leadership.
• Engage with outsourced providers and monitor vendor performance.
• Support the rollout of digital tools for efficiency.
• Collaborate with stakeholders to resolve service issues.
• Oversee order management and service coordination.

Job description

Responsibilities include, but not limited to:

• Manage day-to-day performance of outsourced warehouse and logistics vendors, ensuring adherence to SLAs and KPIs

• Oversee shift planning, inventory flow, and ground execution for operational continuity

• Drive continuous improvement initiatives to optimize warehouse layout, picking efficiency, and turnaround time

• Ensure compliance with food safety, hygiene, and audit standards

• Lead, supervise, and develop a multi-shift operational workforce

• Coach team members and shift supervisors to build capabilities and accountability

• Manage manpower planning, daily deployment, and leave coverage

• Identify workflow gaps and lead improvement initiatives

• Prepare and present operational performance reports to senior leadership

• Manage day-to-day engagement with outsourced providers and monitor vendor performance

• Support the rollout and adoption of digital tools for operational efficiency

• Collaborate with internal stakeholders to resolve operational and service issues

• Order Processing: Provide oversight on order management and service coordination, driving timely issue resolution and continuous improvement across service workflows

• On‑Site Operations Support: Drive operational coordination across on‑site activities, ensuring consistent service delivery, effective escalation handling, and operational readiness