Logistics CS Officer/ Executive (Export/ Import)

Trust Recruit; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics recruitment agency in Singapore seeks a Logistics CS Officer/ Executive. You will provide outstanding service directly to customers, ensuring timely updates and export document compliance. The role requires 4 years of experience in logistics and proficiency in Excel and PowerPoint. This position involves constant communication with internal departments and external stakeholders, ensuring a high standard of service and adherence to guidelines.

Qualifications

• 4 years’ experience within the logistics industry or related fields.
• Knowledge of export documents compliance and customs processes.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Direct customer contact with friendly and reliable service.
• Ensure timely provision of flight details to customers.
• Monitor onboard status and inform customers of any irregularities.

Skills

Good communication

Customer service skills

Attention to detail

Tools

Excel

Words

PowerPoint

Job description

Logistics CS Officer/ Executive (Export/ Import)

Direct Contact with Customers with outstanding friendly and reliable service offered

Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking

Check on the Export Documents Compliance when processing the export work order

Apply the correct export permit and other export custom processed on timely manner

To answer all call within 3 ringing tone (without fail)

Monitor the onboard status without fail and to inform customer on any irregularity

Good communication among all related department concern E.g. Ops, Warehouse, Traffic , planning team

Always ensuring that the Airfreight rates apply is correct and updated.

Constantly aware and update on NEW changes / requirement by airlines or governmental requirement

Ensure that all monthly customer report is submitted on timely manner without fail

Liaising with internal and external stakeholders for shipment status and handling

Ensuring all shipments are duly accounted and arranged as per SOP

Working with Sales / other function groups for special arrangements

Job Requirement

4 years’ experience within the same industries / field

Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to *****@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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