Logistics Associate

MERSTAR INTERNATIONAL (SINGAPORE) PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking a Shipment Coordinator to manage air freight operations. Responsibilities include coordinating shipments, preparing documentation, and ensuring compliance with international regulations. The ideal candidate will have strong knowledge of logistics, excellent communication skills, and experience in customer service. This role requires liaising with various departments and maintaining good relationships with stakeholders.

Qualifications

• Strong knowledge of air freight operations and logistics.
• Familiarity with international shipping regulations and IATA rules.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate end-to-end operations for air freight shipments.
• Prepare necessary documentation and ensure compliance.
• Handle customer inquiries and maintain stakeholder relationships.

Job description

Shipment Coordination

• Coordinate end-to-end operations for air freight shipments
• Book flights with airlines and secure cargo space
• Arrange shipment collection with customers and internal teams
• Track and monitor shipment status, keeping customers informed

Documentation and Compliance

• Prepare full sets of shipping documents
• Ensure compliance with international regulations and IATA rules
• Update shipment data in cargo management systems

Customer Service

• Handle customer inquiries and provide timely updates
• Generate competitive quotations for clients
• Maintain good relationships with internal and external stakeholders

Operational Efficiency

• Coordinate with various departments, including sales and operations
• Implement improvements to enhance service capabilities