Loan Officer

TRILLION CREDIT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A licensed money lending company in Singapore is seeking driven and detail-oriented individuals to join as Loan Officers. This entry-level position requires no prior experience and provides comprehensive on-the-job training. Candidates should possess excellent communication skills and a friendly attitude, with proficiency in both English and Mandarin being advantageous. Responsibilities include assisting clients with loan applications, conducting disbursements, and managing client accounts. Attractive salary and annual packages are offered, along with quarterly team-building activities.

Benefits

Attractive salary and annual package

Quarterly team building activities

Comprehensive on the job training

Convenient location near MRT

Qualifications

• Strong communication skills are essential for engaging with clients effectively.
• Positive and friendly demeanor helps in building relationships with customers.
• Ability to speak Mandarin is necessary for liaising with Mandarin-speaking clients.

Responsibilities

• Provide exemplary customer service while maintaining a professional image.
• Assist clients with loan applications and guide them through loan procedures.
• Conduct loan disbursement and manage client accounts effectively.
• Negotiate with stakeholders for desired outcomes.
• Report any discrepancies to the Team Manager.

Skills

Excellent communication skills

Friendly and positive attitude

Proficiency in Mandarin

Education

Entry level with right skill set

Job description

Company Background

Trillion Credit Solutions Pte Ltd is a Licensed Money Lending Company approved by The Registry of MoneyLenders (IPTO) since 2010.

We provide legal financial loans & it has been our mission to help our valued clients resolve their short term financial challenges.

The Role

We are currently seeking driven and detail-oriented individuals to join our team as Loan Officers. This position is open to individuals who are eager to kickstart their career in the Licensed Moneylending industry.

As a Loan Officer, you will be responsible for various tasks related to loan application, loan creation and loan disbursement.

Career Benefits

• Attractive Salary and Annual Package
• Quarterly team building activities
• Highly accessible place of work near MRT, with close proximity to the heart of the city
• Comprehensive on the job training will be provided

Responsibilities

• To provide Customer Service at exemplary levels while upholding the professional image of the company
• To assist Clients with their loan applications by answering clients’ queries, guiding them through loan procedures, conducting data entries and processing documentation checks
• To conduct loan disbursement by generating loan contracts, providing clear and coherent explanation of respective loan products and loan contract terms,
• To assist with clients account management, along with loan servicing activities, repayments and collection updates
• Communicate effectively and negotiate with stakeholders to obtain required results
• To highlight any discrepancy/deviation to the Team Manager

Requirements

• Entry level with right skill set
• No experience required
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Working Hours: 11am - 8pm | 5 working days

(Only shortlisted candidates will be notified)