Learning & Development Specialist (Financial Institution)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a dynamic professional to support compliance and learning administration. The ideal candidate will have strong analytical skills, advanced Microsoft Excel proficiency, and excellent customer service abilities. Responsibilities include managing learning records, processing invoices, and supporting program deployment. This role offers an opportunity to engage with various stakeholders in a collaborative environment while upholding the company’s values. Contract duration is 6 months.

Qualifications

• Strong analytical skills with the ability to work with large datasets.
• Advanced proficiency in Microsoft Excel including VLOOKUP.
• Excellent communication skills to engage at all organizational levels.

Responsibilities

• Collaboration with the Compliance team for accurate learning records.
• Overseeing local learning mailbox and sponsorship programs.
• Processing invoices and managing program costs.

Skills

Analytical skills

Microsoft Excel proficiency

Customer service skills

Problem solving

Team player

Education

Bachelor’s degree preferred

Tools

Workday

Unit4

MS Teams

Job description

Job Details:

• Contract Duration: 6 Months

• Location: Shenton Way

Key Responsibilities

CPD Compliance

• Collaborate closely with the Compliance team to ensure learning records for regulated staff are accurate, complete, and audit-ready.

• Maintain, review, and update training records and supporting evidence for all regulated employees.

• Administer the SharePoint platform and liaise with the appointed vendor.

• Oversee the annual renewal process for the CPD vendor.

Learning Administration

• Oversee the Singapore local learning mailbox, providing timely and professional responses to enquiries.

• Administer Actuarial and Non-Actuarial Sponsorship programs, as well as the External Training and Professional Development policies.

• Prepare and process contractual documentation, validate training claims in Workday and Unit4, and confirm bond obligations for exiting employees.

Financial Administration

• Track program costs, process invoices, and handle Coupa submissions and vendor setup requests.

Program Deployment Support

• Support the deployment of local learning programs as needed, including managing calendar invitations, participant communications, attendance tracking, catering orders, and logistics.

• Assist with virtual program coordination (e.g., MS Teams setup, opening breakout rooms).

Skills & Qualifications

• Bachelor’s degree preferred.

• Strong analytical skills with the ability to work with large datasets and translate insights into clear, compelling narratives.

• Advanced proficiency in Microsoft Excel (including VLOOKUP and other advanced formulas); strong skills in Word, PowerPoint, and Outlook.

• Excellent customer service and communication skills, with the ability to engage effectively at all levels of the organization.

• Demonstrated problem solving, decision-making, and analytical capabilities.

• Ability to work independently, manage competing priorities, and operate effectively in ambiguous environments.

• Collaborative, proactive team player with a strong desire to learn.

• Commitment to upholding company values, including integrity and dedication to clients, colleagues, and community.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

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