Location: Raffles Place
Duration: 6 months contract
Salary: Up to $7000
Job Responsibilities:
Program Coordination & Delivery
- Plan, schedule, and execute instructor‑led (in‑person & virtual) and e‑learning programs for all employee levels.
- Manage training calendars, venue bookings, equipment set‑up, catering and coordination with external facilitators.
- Serve as the primary point of contact for participants – handling registrations, reminders, pre‑work distribution, and post‑session follow‑up.
Learning & Development Communication
- Promote and disseminate L&D initiatives to staff and internal stakeholders, leveraging on all communication tools available locally, regionally and globally to push the offer
- Craft compelling communication campaigns (email blasts, intranet posts, flyers) to promote learning opportunities.
- Coordinate and steer webinars, lunch and learn events etc.
Vendor and Budget Management
- Source, evaluate, and manage external training providers, consultants, and platforms.
- Negotiate contracts, monitor invoices, and track spend against the L&D budget.
- Maintain a vendor performance scorecard and recommend improvements.
- Manage the vendor procurement process
Reporting
- Produce periodic L&D reports outlining learning needs accompanied by recommendations and implications, such as changes in operations, budget, or quality
- Produce ad hoc L&D reports upon request by Inspection Generale / Internal Audit or local regulators
- Contribute to the Permanent Operational Control Plan and contribute to the reporting of all incidents according to the Incident Management System
- Comply with internal policies and external regulations in carrying out daily activities.
Job Requirements:
- Experience in Bank HR Operations