Lead, HR (People Operations Systems & Insights)

PEOPLESEARCH PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Lead, HR professional to drive HR system strategy and analytics. This role involves improving HR processes, digitalisation, and acting as a primary system administrator while ensuring data quality. Candidates should have at least 10 years' experience with HR systems, especially SAP SuccessFactors, and possess strong analytical and stakeholder management skills. The role promises to enhance HR operations through data-driven insights and continuous improvement.

Qualifications

• Minimum 10 years of relevant experience in HR systems management and/or HR analytics, with strong hands‑on experience in SAP SuccessFactors.
• Proven track record in leading enterprise‑wide HRIS initiatives and analytics solutions.
• Experience in data governance, analytics, and visualisation.

Responsibilities

• Formulate organisation-wide HR technology strategies.
• Identify and drive digitalisation and automation across HR.
• Lead communication of HR system changes.

Skills

HR systems management

Data analytics

Stakeholder management

Problem-solving

Critical thinking

Education

Recognised degree in HR Management, Business Analytics, Information Systems

Tools

SAP SuccessFactors

Job description

Lead, HR (People Operations Systems & Insights)

Our Client seeks a HR professional to drive HR system strategy, improve HR processes and analytics, and translate reporting needs into data-driven insights for workforce planning.

Responsibilities

• Formulate organisation-wide HR technology strategies that align system initiatives with overall business goals.
• Assess emerging technologies against HR operational requirements and existing infrastructure to determine feasibility and scalability.
• Identify, recommend and drive digitalisation and automation opportunities across HR programmes and processes to improve operational efficiency and effectiveness.
• Maintain the relevance of the HRIS through continuous enhancements that align with evolving HR policies and processes to ensure an optimal user experience.
• Act as the primary system administrator for all HR systems.
• Build in-house capabilities by developing user guides and delivering hands‑on training to new users, ensuring data accuracy and integrity.
• Lead communication of HR system changes and updates to stakeholders.
• Apply data governance principles to identify, collect and prepare data for analytics and HR metrics benchmarking.
• Address data quality and availability issues through appropriate data‑cleansing techniques.
• Analyse HR data using data mining, modelling, predictive analytics and benchmarking methods to provide timely, actionable workforce insights to HR teams and stakeholders.
• Create clear and insightful dashboards or visual reports based on analytics results and HR metric benchmarks.
• Stay informed of global HR technology trends to strengthen benchmarking and enrich insights from data analyses.

Job Requirements

• Recognised degree, preferably in HR Management, Business Analytics, Information Systems or a related field
• Minimum 10 years of relevant experience in HR systems management and/or HR analytics, with strong hands‑on experience in SAP SuccessFactors system implementation or optimisation
• Proven track record in leading and managing enterprise‑wide HRIS initiatives and analytics solutions.
• Experience in data governance, analytics and visualisation to support stakeholders with workforce insights.
• Strong analytical, critical thinking and problem‑solving abilities.
• Effective stakeholder management and communication skills, with the ability to engage at all organisational levels.

Office Location: North‑East, Singapore

Interested candidates kindly forward your CV to [e-mail] (Gwen Hu, Reg No: R22109984). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057