Key Account Manager (Aerospace & Defense)

Private Advertiser; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

An established logistics company in Singapore is seeking a skilled individual for the role requiring extensive experience in sales and account management within freight forwarding. The successful candidate will manage key accounts, develop business plans, and enhance customer relationships. Essential qualifications include 5+ years of relevant experience, a deep knowledge of freight forwarding, and strong interpersonal skills. The role offers a dynamic environment focused on customer satisfaction and business growth.

Qualifications

• Minimum 5 years in sales/account management experience in Freight Forwarding.
• Knowledge in freight forwarding is a must.
• Excellent presentation and analytical skills.

Responsibilities

• Play an integral role in management and development of assigned key accounts.
• Maintain and develop market share by engaging clients commercially.
• Responsible for developing and achieving sales through direct sales channels.
• Prepare and conduct QBRs, maintain SOPs, host regular meetings with customers.

Skills

Sales/account management experience

Knowledge in freight forwarding

Strong account management skills

Presentation skills

Analytical skills

Interpersonal skills

Communication skills

Adaptability

Negotiation

Problem-solving

Education

Degree in relevant field

Job description

YOURROLE

TheincumbentwillbepartofalargerteamwithintheSalesDepartmentinprovidingseamless&customer-focusedsolutionsandaccountmanagementtosupporttheachievementofbusinessobjectives.

WHATYOUWILLBEDOING

Mainareasoffocusandaccountabilityoftherole–detailinorderofimportancethemainareasofaccountabilityoftherole:

• PlayanIntegralroleinmanagementanddevelopmenttheassignedkeyaccounts
• Maintain&developmarketsharebyconstantlyengagingtheclientscommercially
• Responsibleforthedevelopmentandachievementofsalesthroughdirectsaleschannels
• Developmentofbusinessplansforallcurrentbusinessandpotentialbusinessopportunities
• Identifynewbusinessopportunitiesandfollowuponnewcustomers’developments
• KeyPICbetweencustomersandallrelevantdepartments.
• Inclusionofallopportunities&activitiesintoCRM.
• Explore&proposeinnovativesolutionsforfuturedevelopment/createmorevalueforcustomers
• Prepare&ConductQBRs,maintainSOPsandhostregularmeetingswithcustomstodevelopahealthyworkingrelationship.
• MonitoringofshipmentsofassignedkeyaccountstoensurethatserviceisdeliveredaspercommittedonSOP.
• Manageallescalationsofassignedkeyaccountsandidentifyresolutionsinatimelymanner
• LeadRFQs&implementationuponawardofassignedkeyaccounts
• SupportBDSupportExecutiveonspotquotationsrequests

WHATAREWELOOKINGFOR

Essential

• Minimum5yearsinsales/accountmanagementexperienceinFreightForwarding
• SpecialistKnowledge&Skills
• Knowledgeinfreightforwardingisamust
• StrongAccountManagementandrelationshipbuildingskills
• Excellentpresentation&analyticalskill
• Interpersonal&CommunicationSkills
• Clear&ConciseCommunication
• Adaptability
• Negotiation
• Problem-Solving

Desirable

• Degreegraduateintherelevantfield