Junior Systems Engineer

NANYANG TECH PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A technology service provider in Singapore is looking for IT Support professionals to manage systems and networks. Responsibilities include troubleshooting, maintaining server infrastructure, and ensuring system security. Ideal candidates have a diploma in IT, experience with Windows environments, and strong analytical skills. This position requires independent work and effective communication.

Qualifications

• Hands-on experience working in a Windows environment.
• Microsoft-related certifications are an advantage.
• Independent and self-motivated with strong analytical skills.

Responsibilities

• Provide daily support for systems software and networks.
• Configure and troubleshoot network infrastructure.
• Administer server infrastructure including DNS and Active Directory.

Skills

Strong analytical and problem-solving skills

Interpersonal and communication skills

Ability to work in a Windows environment

Education

Diploma/Degree in Information Technology or related discipline

Tools

Microsoft certifications

Job description

Job Responsibilities

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.