Junior Client Onboarding & Training Specialist

EPOS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading digital solutions provider in Singapore is seeking a dedicated Customer Support Specialist to deliver effective product training and handle client inquiries. The ideal candidate will have at least 2 years of experience in customer service, strong communication skills, and a proactive approach to client satisfaction. Training will be provided for those without a technical background. Join us to create meaningful solutions for businesses across Asia.

Qualifications

• At least 2 years of experience in a customer service or client support role.
• Strong communication skills and a client-focused attitude.
• Self-motivated with attention to detail.

Responsibilities

• Deliver effective product training to new clients.
• Handle inbound inquiries via phone and email.
• Aim for first-contact resolution of customer concerns.

Skills

Customer service experience

Strong communication skills

Client-focused attitude

Proactive thinking

Stress-resilient demeanor

Job description

A leading digital solutions provider in Singapore is seeking a dedicated Customer Support Specialist to deliver effective product training and handle client inquiries. The ideal candidate will have at least 2 years of experience in customer service, strong communication skills, and a proactive approach to client satisfaction. Training will be provided for those without a technical background. Join us to create meaningful solutions for businesses across Asia.