Junior Application Support

TECHNOPALS CONSULTANTS PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A leading IT consulting firm in Singapore is looking for an Application Support Specialist. The role involves providing L2/L3 support for Java-based banking applications, troubleshooting issues, and working closely with both business users and technical teams. Candidates should hold a Bachelor’s degree in a relevant field and possess 2–3 years of hands-on experience in Java/J2EE application support, along with strong analytical and communication skills. The position offers a dynamic work environment with opportunities for growth.

Qualifications

• 2–3 years of hands-on experience in Java/J2EE application support or development.
• Basic understanding of Java, Spring, REST APIs, and web services.
• Experience with Linux/Unix commands and shell scripting.

Responsibilities

• Provide L2/L3 application support for Java-based applications used in banking operations.
• Troubleshoot and resolve application issues within agreed SLAs.
• Perform basic SQL queries to investigate data-related issues.

Skills

Java/J2EE application support

SQL

Linux/Unix commands

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Oracle

MySQL

Job description

MandatorySkills

• Bachelor’s degree in ComputerScience, Information Technology, or related field.
• 2–3 years of hands-on experience in Java/J2EE applicationsupport or development.
• Basic understanding of Java,Spring, REST APIs, and web services.
• Good knowledge of relationaldatabases (e.g., Oracle, MySQL) and SQL.
• Experience with Linux/Unixcommands and shell scripting.
• Strong analytical andproblem-solving skills.
• Good verbal and writtencommunication skills.

Responsibilities

• Provide L2/L3 applicationsupport for Java-based applications used in banking operations.
• Troubleshoot and resolveapplication issues within agreed SLAs.
• Work closely with businessusers and technical teams to understand and resolve incidents.
• Perform basic SQL queries toinvestigate data-related issues.
• Document recurring issues andworkarounds in the knowledge base.
• Support applicationdeployment and change activities during scheduled releases.
• Escalate complex issues tosenior engineers or development teams.