(Japanese speaking) Assistant Relationship Manager (Financial Institutions)

Pasona Singapore Pte. Ltd.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore seeks a Japanese-speaking Assistant Relationship Manager to provide support for a team of Relationship Managers catering to wealthy clients. The role involves assisting with client services, administrative tasks, and investment-related responsibilities. Key qualifications include a relevant bachelor's degree, CACS certification, and proficiency in Japanese. The position offers a balanced work environment with a focus on exceptional client service.

Benefits

Work from home up to 2 days

Variable Bonus

Emphasis on work-life balance

Qualifications

• Experience in receiving and placing orders for various asset classes like shares, bonds, funds, and forex.
• Familiarity with client onboarding, KYC, trading services, and portfolio support.
• Cautious and thoughtful when dealing with numbers.

Responsibilities

• Assist a team with client service, operational, administrative, and marketing support.
• Prepare account opening documents in compliance with AML requirements.
• Liaise with the Japan head office/admin for issues.

Skills

Proficiency in Japanese (reading, writing, and speaking)

Client negotiation skills

Team player with a positive attitude

Service-oriented mindset

Self-reliant personality

Education

Bachelor's degree or higher in a relevant field

Completion of CACS 1 or CACS 2

Job description

Benefits

• Up to 2 days Work from home + Variable Bonus provided
• Provides an environment that emphasizes work-life balance and sustainable performance.
• Start work: Within January 2026
• Monday to Friday (9 am to 6 pm), depending on situations might have to work from 7 am to 4 pm)
• Team size : 14 people in total

Our client, a Japanese financial institution (been in Singapore for more than 50 years), is looking for a Japanese‑speaking candidate to join their Client Solutions team. This role is essentially a support role for a team of Relationship Managers (RMs) who manage wealthy clients’ investments, mostly Japanese‑speaking clients. The person in this role helps with client service, administrative work, and investment‑related tasks.

(Japanese speaking) Assistant Relationship Manager

Each Assistant has a different set of responsibilities. Candidates are not required to perform secretarial duties or act as personal assistants to the Relationship Managers, as administrative support is handled by a separate team.

Job Responsibilities

• Assist a team of Relationship Managers in Singapore and Hong Kong with all aspects of client service, operational, administrative and marketing support.
• Assist with the onboarding of new clients and coordinate the Japanese onboarding documentation.
• Prepare and handle account opening documents in compliance with AML requirements.
• Receive and execute client orders, including but not limited to securities, bonds, derivatives, loans and FX transactions.
• Ensure trading and settlement setup for the client account before trade.
• Liaise with the Japan head office/inter offices for any administrative issues.
• Coordinate and advise on security settlement subject and corporate action matters.
• Coordinate with internal and external parties to process clients’ portfolio transfer instructions involving different asset classes.
• Assist the RMs in managing and monitoring clients' portfolio including updating of portfolio positions and investment proposals to mainly Japanese‑speaking clients/prospects.
• Collaborate with internal and external parties/vendors on projects, including system rollouts and enhancements.

Job Requirements

• Bachelor's degree or higher in a relevant field
• Completion of CACS 1 or CACS 2
• Experience in receiving and placing orders for different asset classes like shares, bonds, funds and forex from clients and relationship managers.
• Familiar with client onboarding, KYC, trading services and portfolio support.
• Proficiency in Japanese (reading, writing, and speaking) is essential for effective communication with Japanese‑speaking internal and external stakeholders.
• Team player with a positive attitude and a service‑oriented mindset.
• Self‑reliant personality with strong client negotiation skills.
• Cautious and thoughtful when dealing with numbers.
• Willing to work on some public holidays in Singapore (you will get to be off on Japan's public holiday).

Contact

Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header "Job Application for (Japanese speaking) Assistant Relationship Manager - TK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.