Japanese Market Account Manager – Client Success

BASHAN & GILEAD MARINE SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A marine services company in Singapore seeks a client liaison to manage relationships with Japanese clients. The role involves coordinating requests, preparing service confirmations, and ensuring client satisfaction. Proficiency in English and Japanese is essential, along with experience in customer service or account support. Understanding Japanese business culture is a plus. This position is vital for maintaining long-term relationships with clients and supporting account growth.

Qualifications

• Proficiency in English and Japanese (spoken and written).
• Relevant experience in account support, customer service, or client-facing roles.
• Understanding of Japanese business culture is an advantage.

Responsibilities

• Act as primary point of contact for Japanese clients.
• Coordinate client requests with internal operations.
• Prepare quotations and service confirmations.
• Support account growth through follow-ups.
• Handle client inquiries and ensure timely communication.

Skills

Proficiency in English and Japanese

Strong communication skills

Coordination skills

Customer service experience

Ability to manage multiple tasks

Job description

A marine services company in Singapore seeks a client liaison to manage relationships with Japanese clients. The role involves coordinating requests, preparing service confirmations, and ensuring client satisfaction. Proficiency in English and Japanese is essential, along with experience in customer service or account support. Understanding Japanese business culture is a plus. This position is vital for maintaining long-term relationships with clients and supporting account growth.