IT Vendor Relationship Manager

DAULFIN GREY HR PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading HR consulting firm in Singapore seeks an experienced IT Vendor Relationship Manager to drive vendor performance and compliance. You will manage IT vendors, oversee contracts, and ensure adherence to regulatory standards. Candidates should have at least 5 years of vendor management experience, especially in the banking sector, along with strong analytical and communication skills. This position offers competitive remuneration and professional growth opportunities.

Qualifications

• At least 5 years of experience in vendor management.
• Experience managing vendors in the banking/finance industry.
• Strong understanding of legal and regulatory requirements.

Responsibilities

• Manage IT vendors, including risk assessment and compliance.
• Oversee vendor contracts and ensure alignment with business goals.
• Track vendor performance using KPIs and conduct regular reviews.

Skills

Vendor management

Risk assessment

Compliance monitoring

Performance tracking

Analytical skills

Communication skills

Education

Degree in IT, Business, or related field

Job description

Overview

Seeking an experienced IT Vendor Relationship Manager to drive vendor performance, compliance, and risk governance. Join a high-impact team shaping the future of secure and efficient payment infrastructure.

Responsibilities

1. Vendor Oversight & Risk Management
   Manage IT vendors, including risk assessment, due diligence, and ensuring compliance with security, legal, and regulatory standards.
2. Contract & Cost Management
   Oversee vendor contracts and costs, ensuring alignment with business goals, budgets, and compliance requirements.
3. Performance Monitoring & Improvement
   Track vendor performance using KPIs and SLAs, conduct regular reviews, and drive continuous improvement initiatives.
4. Security & Compliance Monitoring
   Continuously assess vendor security posture and conduct audits to ensure ongoing compliance and risk mitigation.
5. Stakeholder Collaboration & Reporting
   Maintain strong vendor relationships, act as the main point of contact, and provide regular performance and risk reports to senior management and internal teams.

Qualifications

1. Educational Background & Experience
   Degree in IT, Business, or related field, with at least 5 years of experience in vendor management.
2. Industry Knowledge
   Experience managing vendors in the banking/finance industry, including performance tracking and resolving disputes.
3. Regulatory & Risk Awareness
   Strong understanding of legal and regulatory requirements, with a risk-focused mindset aligned to critical infrastructure standards.
4. Analytical & Problem-Solving Skills
   Ability to assess vendor performance, analyze KPIs, and implement improvement plans proactively.
5. Communication & Collaboration
   Strong written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.