IT Technician

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A recruitment agency in Singapore seeks an IT support professional to assist with day-to-day operations, providing user support through phone calls, emails, and ticketing systems. The ideal candidate will have a diploma in IT, at least one year of relevant experience, and be responsible and meticulous. Candidates should be adept at troubleshooting and communicating effectively. Please contact Jensen Fang Lifa for applications.

Qualifications

• At least 1 year of relevant working experience preferred.
• Responsible, meticulous, fast learner.
• Ability to follow internal systems thoroughly.

Responsibilities

• Assists day-to-day operation by providing IT support and troubleshooting.
• Maintains and replaces electronic equipment and computers.
• Liaises with government agencies for equipment return and collection.

Skills

IT support

Troubleshooting

Communication

Problem-solving

Education

Diploma or Higher Nitec in IT or related fields

Job description

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repaired equipment.
• Perform troubleshooting in systems and report the status to superior on time without delay.
• To support projects from another team/section/department as instructed by superior.
• To perform any ad-hoc assignment as instructed by superior.

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1 year of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly processed

Interested applicants, please email Jensen Fang Lifa at [e-mail]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.