IT Support Specialist - Remote & Onsite Troubleshooter

PERSOL; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for an IT Support professional to provide technical assistance through remote and onsite channels. The ideal candidate should have 1-3 years of experience in end-user IT support, strong problem-solving skills, and effective communication abilities. Responsibilities include handling incidents, contributing to service delivery, and maintaining documentation in IT service management systems. This position offers a chance to advance skills in a dynamic environment and improve IT support operations.

Qualifications

• 1 - 3 years of experience in end-user IT support, with exposure to routine and complex environments.
• Ability to plan, prioritize, and manage work effectively to meet targets.
• Strong analytical skills for defining and resolving technical issues.

Responsibilities

• Provide IT support through remote and onsite channels.
• Handle incidents and service requests according to established processes.
• Support preventive maintenance activities and pre-checks.

Skills

End-user IT support

Analytical and problem-solving skills

Effective communication skills

Job description

A recruitment agency in Singapore is looking for an IT Support professional to provide technical assistance through remote and onsite channels. The ideal candidate should have 1-3 years of experience in end-user IT support, strong problem-solving skills, and effective communication abilities. Responsibilities include handling incidents, contributing to service delivery, and maintaining documentation in IT service management systems. This position offers a chance to advance skills in a dynamic environment and improve IT support operations.