IT Support Engineer #IJF

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an IT Support Assistant to assist with day-to-day operations by handling user inquiries and troubleshooting issues. The ideal candidate should have a diploma in IT or a related field and possess at least 1-2 years of relevant experience. Responsibilities include providing IT support, performing installations, and ensuring smooth internal processes. This role is crucial for maintaining the IT infrastructure and supporting team projects.

Qualifications

• At least 1-2 years of relevant working experience preferred.
• Responsible, meticulous, and a fast learner.
• Ability to understand internal system processes quickly.

Responsibilities

• Assist day-to-day operations by providing IT support.
• Perform software installations and inventory checks.
• Troubleshoot systems and report status to superiors.
• Support project needs as instructed.

Skills

IT support skills

Problem-solving

Communication

Education

Diploma or Higher Nitec in IT or related fields

Job description

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[e-mail]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.