IT Support Engineer - End-User & Device Management

ICPM SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading IT services provider in Singapore seeks an IT Support Specialist to assist in providing Level 1 and 2 IT support services. The role includes managing incidents and service requests, coordinating vendor support, and ensuring device management. Ideal candidates should have experience in troubleshooting hardware and software issues, fulfilling service requests, and handling IT infrastructure. This position provides a dynamic work environment and opportunities for professional growth.

Qualifications

• Experience in providing Level 1 and Level 2 IT support.
• Knowledge in incident logging and service request fulfillment.
• Skills in managing IT hardware and software.

Responsibilities

• Provide onsite and offsite support for end-user devices.
• Manage service request fulfillment and incident logging.
• Coordinate with vendors for IT-related support.

Job description

A leading IT services provider in Singapore seeks an IT Support Specialist to assist in providing Level 1 and 2 IT support services. The role includes managing incidents and service requests, coordinating vendor support, and ensuring device management. Ideal candidates should have experience in troubleshooting hardware and software issues, fulfilling service requests, and handling IT infrastructure. This position provides a dynamic work environment and opportunities for professional growth.