IT Support (AM and PM Rotating Shift) | Contract

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company in Singapore seeks an IT support professional to provide daily maintenance and troubleshooting both onsite and offsite. Candidates should have a Diploma in IT or a relevant discipline, preferably with experience in desktop support and knowledge of Windows OS. Strong technical, analytical, and customer-oriented skills are essential. The role requires willingness to travel and work alternate shifts. Competitive training and developmental opportunities will be provided.

Qualifications

• Diploma in IT or relevant discipline required.
• Experience in a customer support environment is advantageous.
• Willing to travel to multiple sites as needed.
• Willingness to work alternate shifts is necessary.

Responsibilities

• Attend to and perform daily support and maintenance both onsite and offsite.
• Provide support for various systems and troubleshoot network and desktop issues.
• Collaborate with the product team on system enhancements and troubleshooting.

Skills

Desktop support experience

Knowledge of Windows OS

Basic Networking

Technical troubleshooting skills

Customer-oriented attitude

Interpersonal skills

Education

Diploma in IT or relevant discipline

Job description

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Qualifications

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.