IT Specialist

METABIT ASSET MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial services company in Singapore is seeking an experienced IT Support Specialist to manage IT operations for the Singapore office. This role involves troubleshooting technical issues, managing IT infrastructure, and ensuring compliance with security standards. Candidates should possess a Bachelor's degree in Computer Science or IT, have a minimum of 3 years of relevant experience, and be fluent in both English and Mandarin. The company offers a collaborative work environment and opportunities for growth.

Qualifications

• Singapore Citizen or PR preferred.
• Minimum 3 years experience in IT support or operations.
• Experience in a multinational environment preferred.

Responsibilities

• Provide IT support and operations for the Singapore office.
• Manage office IT infrastructure and services.
• Drive local information security initiatives.

Skills

IT support

Troubleshooting

Cloud infrastructure management

Communication in English and Mandarin

Scripting or automation tools

Education

Bachelor's degree in Computer Science or IT

Tools

AWS

GCP

Alibaba Cloud

PowerShell

Python

Job description

Responsibilities

• Provide IT support and operations for the Singapore office, ensuring stable performance of networks, devices, and IT systems.
• Manage office IT infrastructure to maintain high availability of network, security, conferencing, and printing systems.
• Deliver efficient IT support by troubleshooting and resolving technical issues; coordinate with external vendors when necessary.
• Drive local information security and compliance initiatives in alignment with corporate standards and policies.
• Support cloud resource operations (AWS, GCP, Alibaba Cloud), collaborate with regional IT teams, and participate in cross-regional IT project implementation.
• Assist in the operation and management of global SaaS applications, and provide IT support to other international offices when needed.

Requirements

• Singapore Citizen or Permanent Resident (PR) are preferred.
• Bachelor’s degree or above, preferably in Computer Science or Information Technology.
• Minimum 3 years of experience in IT support or system operations; experience in a multinational environment preferred.
• Familiar with common office network architectures, SaaS platforms, and cloud infrastructure management, CCNA certification or cloud platform certification is preferred.
• Strong communication skills in both English and Mandarin; able to collaborate effectively with regional IT teams and external vendors.
• Strong user service mindset, proactive and responsible, capable of working independently.
• Experience with scripting or automation tools (e.g., PowerShell, Python) is a plus.