IT Solutions Developer

ANGLO-CHINESE SCHOOL (INDEPENDENT); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading educational institution in Singapore is looking for an IT professional to manage network infrastructure and provide technical support. The role includes configuring network equipment, assisting with IT support tasks, and ensuring data security. The ideal candidate has experience with Windows Active Directory and proficiency in network technologies. This position offers an opportunity to engage in innovative IT projects in a dynamic environment.

Qualifications

• Experience with Windows Active Directory and related technologies.
• Knowledge of network security and data security best practices.
• Proficiency in hypervisor platforms and data management.

Responsibilities

• Configure, maintain, and troubleshoot network equipment.
• Provide technical helpdesk support for various IT issues.
• Assist in procurement and management of IT assets.

Skills

Windows Active Directory

Network security principles

Project management

Hardware troubleshooting

Network troubleshooting

Microsoft 365 Administration

Backup solutions

Tools

Alcatel network equipment

Cisco Meraki

VMware

Hyper-V

Job description

Network Infrastructure Management

• Configure, maintain, and troubleshoot network equipment (e.g., switches, wireless access points, UPS, firewalls).
• Assist in cable replacement and device upgrade projects.
• Ensure network and endpoint security; monitor compliance.
• Provide troubleshooting and support for network issues.
• Manage and optimize Active Directory, DHCP, DNS, and NPS.
• Assist in Microsoft 365 Admin services (Entra, Intune).
• Administer hypervisors (VMware, Hyper‑V).
• Implement and manage backup solutions for data integrity.
• Assist in CCTV and biometric access control with facilities management.
• Assist in procurement of servers and network hardware (including printers, switches, firewalls).
• Track inventory and replace aging assets.
• Maintain IT documentation.

IT Support

• Provide technical helpdesk support and troubleshooting for hardware, software, and network issues.
• Respond to IT support requests via phone, email, or in‑person and log incidents in the ticketing system.
• Provide support in software installation and upgrades, user laptop backups and upgrades.
• Manage equipment setups for user laptops, printers, computer labs and exam venues.
• Assist in the setup and support of user accounts, permissions, and access rights.
• Assist in yearly PDLP rollout and student PLD support tasks.

Requirements

• Experience with Windows Active Directory, Alcatel network equipment, Cisco Meraki and firewall technologies.
• Knowledge of network security principles, endpoint protection, and data security best practices.
• Proficiency in hypervisor platforms and backup solutions.
• Experience with Microsoft 365 Administration. E.g. M365 User admin, Intune.
• Ability to manage project, procurement processes and vendor coordination.
• Experience with hardware, software and network troubleshooting.
• Experience in data backup and computer setup.