IT & Project Officer (Nursing Home)

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Singapore is seeking an experienced IT Manager to oversee project management and maintain IT infrastructure. The ideal candidate will manage technical issues, support end-user systems, and ensure compliance with cybersecurity practices. Strong analytical and communication skills, alongside a background in IT or related fields, are essential. This role offers a structured work week and competitive benefits, including performance bonuses and medical care.

Benefits

AWS & performance / variable bonus

Dental & medical benefits

5 days work week

Qualifications

• Ability to work independently with minimal supervision.
• Strong motivation and customer orientation.
• Ability to manage projects and responsibilities autonomously.
• Effective multi-tasking and organization skills.
• Willingness for lifelong learning.
• Strong analytical and problem-solving capabilities.
• Good communication and interpersonal skills.

Responsibilities

• Oversee IT project management and technical liaison for IT issues.
• Administer and maintain existing IT infrastructure.
• Manage and troubleshoot end-user computing systems.
• Participate in IT related projects and gather user requirements.
• Provide application support and monitor project status.

Skills

Project Management

Cybersecurity practices

Analytical skills

Communication skills

Problem-solving skills

Interpersonal skills

Multi-tasking

Customer orientation

Education

Diploma or degree in Information Technology

Tools

Microsoft Productivity Suite

Job description

Roles & Responsibilities

Oversee IT project management and act as technical liaison to internal staff, outside vendors, and suppliers for IT issues, activities, development, and maintenance of information systems at Lentor Health.

Scope Of Work

Your essential functions and responsibilities will include but are not limited to :

IT Management

• Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, desktops, laptops, and backups.
• He or she will manage, support, and troubleshoot all hardware and software applications based on all end‑user computing systems such as Desktop, Laptop, and handheld devices.
• Maintaining hardware and software inventory records for audit and asset management.
• Installing and configuring computer systems.
• Inputting and tracking IT support cases.

Project Management

• Active participation in IT related projects.
• Assist in gathering and analysing end‑user requirements.
• Implement change requests on application enhancements when require.
• Perform UAT, troubleshooting and tests on the required systems to various project stakeholders.
• Provide application support in post implementation and maintenance support for existing systems.
• Monitor project status and prepare project status report to various stakeholders.
• Assist with any other duties related to the IT projects.

Cybersecurity, PDPA & Compliance

• Apply hands‑on cybersecurity practices including endpoint protection, patch management, user access reviews, and secure configuration of devices.
• Support monitoring of security alerts, vulnerability findings, and antivirus / EDR dashboards, escalating issues where required.
• Assist in security hardening for servers, laptops, and network equipment (e.g., MFA, password compliance, encryption, firewall rules).
• Participate in incident handling activities such as initial triage, evidence gathering, containment steps, and documenting incident reports.
• Assist with PDPA compliance activities including data classification, secure handling of personal data, and adherence to Lentor Health’s policies.
• Work with the IT team to support internal / external audits, security assessments, and risk management exercises aligned with MOH, AIC, and Health Information Bill (HIB) requirements.

Requirements of candidate

• able to work independently with minimal supervision.
• motivated and customer oriented.
• interested in assuming responsibility for people and projects and can operate autonomously.
• good multi‑tasker, organized, proactive, and able to deliver on several priorities at the same time.
• open to life‑long learning.
• enjoys working in a team where responsibilities may adjust in line with workload and project cycles.
• good analytical and problem‑solving skills.
• good communication skills and interpersonal skills.
• ability to coordinate with internal staff and external vendors.
• good soft skills and experience managing project teams.
• experience in information systems project management.
• has an understanding of the corporate system architecture and are committed to implementing the corporate IT digital strategy (desirable).
• good oral and written communication skills in English.

Qualifications

• Diploma or degree in Information Technology or equivalent
• Experience in application testing including designing, implementing cases and reports.
• Knowledge of IT integration within any healthcare system will be a plus.
• Sound knowledge of various Microsoft Productivity Suite

Others

• 5 days work week
• AWS & performance / variable bonus
• Dental & medical benefits
• Healthcare project work experience an added advantage