IT Infrastructure Specialist / Lead (Infrastructure & Operations)

Far East Organization; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading real estate company in Singapore is seeking an Infrastructure Specialist / Lead to support its IT Infrastructure Services team. The role focuses on ensuring the security and operational readiness of enterprise infrastructure, managing vendors, and supporting technology initiatives. Candidates should have a Bachelor's degree in a related field and 3-7 years of experience in infrastructure operations, with strong skills in cybersecurity and vendor management. Join a collaborative team culture with opportunities for diverse project involvement.

Benefits

Collaborative team culture

Mentorship from experienced Infrastructure Leads

Opportunities to work on new projects

Qualifications

• 3-7 years of relevant experience in infrastructure operations, implementation, and/or support.
• Strong knowledge in networking, servers, cloud, identity, backup/DR, monitoring, and security controls.
• Certifications like CCNA, CompTIA Network+/Security+, and ITIL are advantageous.

Responsibilities

• Support day-to-day operations across corporate infrastructure platforms.
• Troubleshoot and resolve escalated infrastructure incidents.
• Coordinate with vendors for quality delivery and timely follow-ups.

Skills

Infrastructure operations

Cybersecurity

Vendor management

Problem-solving

Stakeholder communication

Education

Bachelor's degree in Computer Science, Engineering, or related discipline

Tools

Microsoft 365

Microsoft Azure

Networking tools

Job description

Company description:

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia's largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Hong Kong, China, Taiwan, Australia, Japan, and Hawaii. Far East Organization operates as a Christian enterprise which seeks to be a community of love and a workplace of grace doing business guided by the eternal truths of Jesus Christ. Far East Organization is the largest private property developer in Singapore. Since its establishment in 1960 by the late Mr Ng Teng Fong, Far East Organization has been contributing to the transformation of Singapore's urban landscape, having built over 780 developments including 55,000 private homes. It is also the city-state's largest private residential landlord and operates one of the largest hospitality portfolios in Singapore. A one-stop real estate emporium, Far East Organization has development and investment interests across diverse sectors covering mixed-use, residential, hotels, serviced residences, retail, office, self-storage, healthcare and industrial developments. Far East Organization includes three listed entities: Far East Orchard Limited, a hospitality and property group, Far East Hospitality Trust which consists of Far East Hospitality Real Estate Investment Trust and Far East Hospitality Business Trust, and Yeo Hiap Seng Limited, a 121-year-old industry pioneer of processed food and beverage products in Southeast Asia. Far East Organization is the winner of 13 FIABCI World Prix d'Excellence awards, the highest honour in international real estate. The Organization was conferred the Best Organisation for Championing Human Capital by Singapore Human Resources Institute (SHRI) in 2021. Far East Organization ranks among the top 50 Singapore's Best Employers 2022 by The Straits Times - Statista.

Job description:

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia's largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

About the role

The Infrastructure Specialist / Lead supports Group IT's Infrastructure Services team in ensuring the reliability, security, and operational readiness of enterprise infrastructure platforms across the Group. This role focuses on infrastructure operations, cybersecurity controls, service stability, and vendor management, while also supporting infrastructure solutioning and project delivery for corporate improvements and technology refresh initiatives.

Responsibilities

Infrastructure Operations & Service Stability

• Support day-to-day operations across corporate infrastructure platforms including:
• Network (LAN/WAN/Wi-Fi), Internet connectivity, segmentation
• Servers/virtualization (on-premise and cloud)
• Identity & access (AD/Entra ID), DNS/DHCP
• Email & collaboration platforms (Microsoft 365)
• Backup, recovery, storage and monitoring
• Troubleshoot and resolve escalated infrastructure incidents with internal teams and vendors.
• Perform system health checks and service reviews, driving continuous reliability improvements.
• Maintain operational documentation such as runbooks, escalation procedures, and system references.

Cybersecurity, Governance & Resilience

• Support infrastructure security controls including: endpoint posture, firewall/access controls, vulnerability remediation, security logging/monitoring, and privileged access practices.
• Contribute to patching, access reviews, change governance, and post-incident corrective actions.
• Support backup operations, recovery testing, and disaster recovery readiness.

Vendor / MSP Oversight & Project Support

• Coordinate with vendors and managed service providers (MSPs) to ensure quality delivery and timely follow-ups.
• Support technical inputs for procurement, evaluation, and service acceptance activities.
• Assist infrastructure solutioning and delivery support for corporate enhancements and technology refresh projects.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related discipline.
• 3-7 years of relevant experience in infrastructure operations, implementation, and/or support (level dependent).
• Strong working knowledge in: networking, servers, cloud, identity, Microsoft 365, backup/DR, monitoring, and security controls.
• Familiarity with Microsoft Azure and infrastructure security practices is preferred.
• Certifications are a plus: CCNA, CompTIA Network+/Security+, ITIL Foundation, Microsoft Azure certifications, security certifications (CCSP/GSEC).
• Strong documentation, problem-solving, and stakeholder communication skills.

Work Environment

• Collaborative team culture with mentorship from experienced Infrastructure Leads.
• Opportunities to work on diverse and visible projects, including new hotel openings and infrastructure upgrades.
• Exposure to cloud-managed networks, enterprise platforms, and modern security frameworks.