IT Field Engineer — Flexible, Onsite Tech Support

AMNET TECHNOLOGY PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A tech support company in Singapore is seeking an IT Support Specialist to respond to IT requests and manage user accounts. The ideal candidate has 2-3 years of experience in IT support and holds relevant certifications in PC and Network support. Responsibilities include troubleshooting IT issues, managing user accounts, and providing installations. This role offers a salary range of $3500 to $4200 with a service commitment bonus and access to office facilities.

Benefits

Access to office facilities (pool, gym, etc.)

Flexible working arrangements

Mobile reimbursement

Qualifications

• 2-3 years of experience in IT support role.
• Good written and communication skills in English.
• Experience with configuring and supporting Windows Desktop.

Responsibilities

• Respond to IT requests from emails, portal, and telephone.
• Perform troubleshooting and diagnostics of IT tickets.
• Manage user account changes and provide basic PC installations.

Skills

IT support

Troubleshooting

Good communication skills

Problem-solving

Education

Recognised industry certification (Comptia A+, etc.)

Tools

Microsoft Office 2013/2016/Office 365

Windows Desktop (7, 8, 10, 11)

Job description

A tech support company in Singapore is seeking an IT Support Specialist to respond to IT requests and manage user accounts. The ideal candidate has 2-3 years of experience in IT support and holds relevant certifications in PC and Network support. Responsibilities include troubleshooting IT issues, managing user accounts, and providing installations. This role offers a salary range of $3500 to $4200 with a service commitment bonus and access to office facilities.