IT Executive (Level 1 Support) Ref: GDC

CELECTI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A firm in the beauty and wellness industry based in Singapore is seeking an experienced IT Executive. The role involves delivering Level 1 support, troubleshooting various IT issues, and conducting user training. Candidates should have at least a Diploma in IT and 2-3 years of experience in IT support. This position offers a monthly salary up to $3500, with working hours from 10:00 AM to 7:00 PM, Monday to Friday.

Qualifications

• Minimum Diploma/ Degree in IT or equivalent.
• Possess working knowledge of laptops, phone systems, and required software.
• Minimum 2-3 years’ relevant experience in Level 1 IT support.

Responsibilities

• Deliver Level 1 support to end users by identifying and troubleshooting IT issues.
• Escalate unresolved requests to Level 2 support teams.
• Generate and provide regular support reports to IT team members.
• Conduct training sessions to enhance user proficiency.
• Assist with ad hoc IT projects as needed.

Skills

Level 1 IT support

Troubleshooting IT issues

User training

Software knowledge

Education

Diploma/ Degree in IT

Tools

Mainframe applications

Internal software

Web applications

Job description

Overview

Basic salary up to $3500 per month (depending on experience)

Work location: Central

Working hours: 10:00am – 7:00pm (Mon – Fri)

An established firm in the beauty and wellness industry is seeking an experienced candidate to join them as an IT Executive.

Responsibilities

• Deliver Level 1 support to end users by identifying, investigating, and troubleshooting IT issues related to laptops, servers, internal software, web, and mainframe applications
• Escalate unresolved requests to Level 2 support teams and ensure timely follow-up
• Generate and provide regular support reports to IT team members and supervisors
• Conduct training sessions to enhance user proficiency
• Assist with ad hoc IT projects as needed

Requirements

• Minimum Diploma/ Degree in IT or equivalent
• Possess working knowledge of laptop, phone systems, web, required software programs and mainframe applications
• Minimum 2-3 years’ relevant experience in Level 1 IT support

Interested and qualified applicants, please email your resume in MS Word format to [e-mail].

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 | EA Licence No. 16C8045 | Tel no.: 9669 2031