IT Executive

ISS International School Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A local international school in Singapore is seeking an IT Support Specialist to provide Level 1 support, maintain hardware and software, and train users on systems. The ideal candidate will have a Diploma in Information Technology, strong knowledge of Google Workspace and Microsoft Office, and the ability to troubleshoot technical issues. This position offers an opportunity to contribute to the school's IT operations and innovation initiatives.

Qualifications

• Diploma in Information Technology.
• Good understanding of Google Workspace ecosystem and Microsoft Office.
• Familiarity with products like Chromebooks, Macbooks, iMacs, Apple TV, Chromecast.
• Ability to diagnose and troubleshoot technical issues.
• Good interpersonal skills and team-oriented.

Responsibilities

• Provide Level 1 support and maintenance for hardware and software issues.
• Train users in accessing systems and networks.
• Maintain IT documentation for infrastructure and inventory.
• Input for annual IT planning and budgeting.
• Identify opportunities for new IT innovations.

Skills

Understanding of Google Workspace

Microsoft Office

Ability to diagnose technical issues

Interpersonal skills

Team player

Education

Diploma in Information Technology

Tools

Chromebooks

Macbooks

iMacs

Apple TV

Chromecast

Job description

ISS International School Pte Ltd – Bukit Merah

ISS International School is committed to safeguarding the well-being of our students and promoting the welfare of children and young people. We uphold high standards in our recruitment practices, with a strong focus on child protection and safety.

Reports to Manager, Information Technology on IT day-to-day operations and support functions.

Responsibilities

Level 1 support, maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the campus.

Provide training to users in the usage of systems and access to networks.

Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.

Provide input for annual IT requirements planning and budgeting.

Analyse, and evaluate system and users’ requirements and make recommendations for IT upgrades.

Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school.

Occasionally standby for events and exams after office hours upon request.

Undertake any other related assignment that may be given by the manager and/or his/her designate.

Requirements

Diploma in Information Technology

Good understanding of Google Workspace ecosystem and Microsoft Office.

Familiarity with various products which include Chromebooks, Macbooks, iMacs and Apple TV, Chromecast etc.

Ability to diagnose and troubleshoot basic technical issues.

Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance.

Good interpersonal skills and a team player.

Strong communication skills with all team members.