IT Executive

Cogent Holdings Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is seeking an IT Support Specialist to provide application support and manage IT solutions. Candidates should have a diploma in Information Technology or Computer Science, along with 3-5 years of related experience. The role includes responsibilities such as troubleshooting application issues, analyzing workflows, conducting training, and maintaining documentation. Ideal candidates possess strong analytical, problem-solving, and communication skills, and are familiar with SQL, cloud environments, and project management.

Benefits

Daily meal subsidy

Medical, dental & insurance benefits

Company transport from Jurong East

Qualifications

• 3–5 years of experience in IT operations, application support, or infrastructure support.
• Familiar with data platforms and monitoring tools.
• Experience in project management.

Responsibilities

• Provide 1st and 2nd Level support for application issues.
• Analyze workflows for opportunities in digital transformation.
• Conduct end-user training.

Skills

Application Support

Analytical Skills

Problem-Solving

Communication Skills

Team Player

Education

Diploma or degree in Information Technology or Computer Science

Tools

SQL

Power Automate

Power Apps

HTML/CSS

Cloud environments (e.g., AWS, Azure)

RPA tools

Job description

Responsibilities

1. Provide 1st and 2nd Level support for application issues/incidents

2. Analyze administrative workflows and identify opportunities for digital transformation across departments

3. Escalation and reproduction of technical issues for the application or infrastructure team for troubleshooting

4. Plan and manage the development and implementation of IT solutions and applications

5. Create and maintain comprehensive documentation / knowledge base to ensure support, maintenance and recovery of all IT systems, including system descriptions / configurations, change management, policies & procedures

6. Maintain correspondence including documentation of user guides and other resources.

7. Conduct end‑user training

Job Requirements

1. Diploma or degree in Information Technology or Computer Science

2. 3–5 years of experience in IT operations, application support, or infrastructure support.

3. Familiar with data platforms, cloud environments (e.g., AWS, Azure), and monitoring tools

4. Hands‑on proficiency with SQL scripting, Power Automate, Power Apps, HTML/CSS, and workflow design tools

5. Working knowledge of Azure and Microsoft 365 environments

6. Knowledge of RPA tools is an added advantage

7. Experience in project management.

8. Possess strong analytical and problem‑solving skills.

9. Fast learner and willing to new technologies.

10. Strong communicator in both oral and written form.

11. Team player

Other Information

1. 5‑day work week

2. Daily meal subsidy

3. Medical, dental & insurance benefits

4. Company Transport: 2 ways from Jurong East