IT Executive

FRESHdirect Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology services company in Singapore is looking for an experienced IT Support Specialist to manage Microsoft Windows Server and provide end-user support. The ideal candidate should have a diploma in IT, 3-5 years of hands-on experience in IT support, and strong cloud services management skills, especially in Azure AD and Office 365. This role involves troubleshooting, user account administration, and liaising with vendors for IT-related matters.

Qualifications

• Minimum 3-5 years of hands-on working experience in end-user support (hardware & software).
• Knowledge of managing and configuring cloud services such as Azure AD.
• Excellent troubleshooting skills and setup experience in computer hardware.

Responsibilities

• Configure and manage Microsoft Windows Server.
• Update server patches and manage IT asset inventories.
• Provide day-to-day IT helpdesk support.

Skills

Troubleshooting

Cloud services management

User Account Administration

IT hardware setup

Team collaboration

Self-initiative

Responsiveness

Education

Diploma in IT or related principles

Tools

Microsoft Azure

Office 365

Dynamics 365

Job description

Job Responsibilities:

• Configure and manage Microsoft Windows Server.
• Update server patches
• Users Account Administration Azure, Dynamics 365 and Microsoft office 365 suite
• Maintain and manage IT asset inventories (hardware and software).
• Manage employee onboarding and offboarding IT-related matters.
• Day-to-day IT helpdesk support (Setup New PC, Install software applications and CCTV)
• Server Administration and Network/Firewall/VPN maintenance
• Coordinate with vendors for the provision of end-user support.
• Procure and install IT equipment and services.
• Provides system documentation.
• Assist in the ad-hoc project and any other duties assigned

Job Requirements:

• Minimum Diploma in IT or related principles
• Min 3-5 years hand-on working experience in end-user support (hardware & software) environment;
• Knowledge of managing and configuring cloud services such as Azure AD, Office 365 services, Exchange services, Dymamics 365 and endpoint services
• Excellent troubleshooting skill, and setup experience in computer hardware
• Ability to work independently and as a team
• Self-initiator on performing tasks
• Resourceful and responsive