IT Executive

SANLI E&C PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company in Singapore seeks an IT Support Specialist to provide technical assistance to end-users and manage IT equipment. Responsibilities include troubleshooting system errors, managing user accounts, and implementing security measures. Graduates are welcome to apply for this role, which offers opportunities to develop a career in IT.

Qualifications

• Provides technical assistance to end-users for hardware, software, and network issues.
• Experience in installing, configuring, and maintaining IT equipment.
• Ability to troubleshoot system and application errors.

Responsibilities

• Monitor system performance and resolve downtime issues.
• Manage user accounts, passwords, and access controls.
• Implement security measures to protect IT infrastructure.

Job description

Roles and Responsibilties

• Provide technical assistance to end-users (hardware, software, and network issues).
• Install, configure, and maintain IT equipment (PCs, printers, network devices).
• Troubleshoot system and application errors.
• Manage user accounts, passwords, and access controls.
• Monitor system performance and resolve downtime issues.
• Maintain IT documentation, including asset inventory and troubleshooting guides.
• Provide IT training and technical guidance to employees.
• Ensure security updates and patches are applied to systems.
• Implement and manage security measures to protect IT infrastructure.
• Monitor and respond to cybersecurity threats and incidents.
• Ensure compliance with industry security regulations.
• Perform security awareness training for employees.
• Develop and enforce security policies, protocols, and best practices.
• Coordinate incident response and disaster recovery planning.
• Graduates are welcome to apply