IT Engineer, Maintenance and Support (2025A075)

CAREER CONNEX PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology solutions provider in Singapore is seeking IT Support personnel to provide technical assistance to end-users. This role involves working on cybersecurity and network support issues, requiring skills in handling various technology products. Candidates with ITE or Diploma in IT and those willing to work in shift schedules are encouraged to apply. Fresh graduates are also welcome.

Qualifications

• 1 year working experience in Network, IT Security Maintenance and Support preferred.
• Fresh Graduates are welcome.
• Knowledge in cybersecurity and network support.

Responsibilities

• Provide technical support assistance to end-users via chat, email, phone.
• Focus on IT support for cybersecurity and network issues.
• Handle escalations and assist with client technical issues.

Skills

End-user Support

Network Support

Cybersecurity

Education

ITE or Diploma in IT related field

Tools

Cisco

Fortinet

Palo Alto

Solarwinds

Job description

Industry: Technology Industry

Location: West area

Working Hours: Shift work, Stand-by 24/7 Operation

Skills: End-user, Network, Cybersecurity

Our client is an established System Integrator with strong presence in the Enterprise, Network and Security Infrastructure business catering to Commercial and Government sector.

Position Responsibilities

• The primary scope is providing technical support assistance to end-users via Chat, Email, Phone and on-site support assistance.
• Will focus on IT Support service assistance for cybersecurity, network, end-user PC equipment, configuration, deployment and support.
• Handle various technology products such as (but not limited to): Cisco, Fortinet, Palo Alto, Solarwinds.
• Handle escalations and assist client’s technical issues.

Position Requirements

• ITE or Diploma in any IT related field.
• Ideally with 1 year working experience in Network, IT Security Maintenance and Support.
• Fresh Graduates are welcome.
• Able to work on shift schedule, 24/7 operations, travelling in different sites and people oriented.
• Knowledge in cybersecurity and network support, IT support assistance and L1/L2 exposure.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079