IT and HR Assistant

HELIOS DISTRIBUTION PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading distribution company in Singapore is hiring an IT & HR Assistant to support both IT and administrative functions. This role includes providing technical support, maintaining IT systems, and assisting with HR tasks such as data entry and managing office supplies. The ideal candidate should possess strong IT troubleshooting skills and be organized in handling administrative duties. The position is crucial for ensuring smooth operations within the company, making it a versatile and engaging opportunity.

Qualifications

• Experience in IT support roles providing first-line technical assistance.
• Familiarity with administrative duties and HR processes.
• Strong troubleshooting skills for hardware, software, and network issues.

Responsibilities

• Provide first-line technical support for hardware, software, and network issues.
• Assist in managing office supplies and coordinating office logistics.
• Support general HR duties, such as data entry and document preparation.

Skills

Technical support

IT systems maintenance

User account management

Organizational skills

Job description

Overview

Role Mission: The IT & HR Assistant will provide essential support to the company, playing a key role in ensuring smooth operations. This position combines IT support and administrative duties, ensuring that the company’s office systems, IT infrastructure, and administrative functions run efficiently.

IT Support Responsibilities

• Provide first-line technical support for hardware, software, and network issues ensuring quick resolution to minimize disruptions.
• Assist with the setup, installation, and configuration of computer systems, printers, phones, and other office equipment (i.e.: CCTV).
• Support the maintenance of IT systems, including performing routine updates, backups, and security scans to ensure the systems are secure and functioning correctly.
• Troubleshoot and resolve technical issues for employees, such as email setup, system errors, and connectivity problems.
• Assist in managing and tracking IT assets, including computers, software licenses, and other technology resources.
• Support user account management, including user creation, password resets, and access permissions for internal systems.
• Assist with system upgrades, software installations, and IT projects, ensuring proper execution and minimal disruption.
• Maintain documentation for IT systems, troubleshooting guides, and inventory management.

HR Support Responsibilities

• Manage office supplies, ensuring adequate stock levels of stationery, pantry items, and other office necessities.
• Coordinate office logistics, such as maintaining equipment inventories, managing office equipment repairs, and handling general administrative inquiries.
• Assist in organizing company events, including team-building activities, staff meetings, and training sessions.
• Assist with general HR duties, such as data entry, filing, document scanning, and report preparation.
• Any other ad-hoc duties assigned.