IT Admin

JK TECHNOLOGY PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading technology company in Singapore is seeking an IT Support Coordinator to manage service items inventory and coordinate schedules for IT Engineers. Ideal candidates will possess a diploma in IT and have strong customer service skills. Enjoy working in a fast-paced environment and interact well with internal teams and customers. The role also offers annual leave and medical benefits.

Benefits

Annual Leave

Medical Benefits

Staff Insurance

Qualifications

• Minimum Diploma or Certificate in IT/Computer or related studies.
• Preferably with at least 1-2 years of working experience in related field.
• Comfortable with dynamic and fast-paced environment.

Responsibilities

• Maintain service items inventory control and order parts.
• Preparation and coordination of IT Engineers schedules.
• Liaising with Sales Dept & IT Dept closely on after sales matters.

Skills

Good communication skills

Customer service oriented

Proficient in MS Office

Education

Diploma or Certificate in IT/Computer or related studies

Job description

Responsibilities

• Maintain service items inventory control and order parts
• Preparation and coordination IT Engineers schedules for on-site/outsource/inhouse projects & backfills purpose on daily basis
• Liaising with Sales Dept & IT Dept closely on after sales matters
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager

Requirements

• Minimum Diploma or Certificate in IT/Computer or related studies
• Preferably with at least 1-2 Years of working experience in related field
• Good communication skills and able to work independently
• Comfortable with dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
• Proficient in MS Office

Others

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance