IT Admin

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology firm in Singapore is seeking a candidate to handle service items inventory and coordinate schedules for IT Engineers. The role requires good communication skills, the ability to work independently, and a minimum diploma in IT or a related field. Benefits include a 5-day work week and medical benefits.

Benefits

Annual Leave

Medical Benefits

Staff Insurance

Qualifications

• 1-2 years of working experience in a related field.
• Able to work independently in a dynamic environment.
• Enjoy interacting and communicating with people.

Responsibilities

• Maintain service items inventory control and order parts.
• Coordinate IT Engineers' schedules for projects and backfills.
• Liaise closely with Sales Dept & IT Dept on after sales matters.

Skills

Good communication skills

Customer service orientation

Strong phone presence

Education

Minimum Diploma or Certificate in IT/Computer or related studies

Tools

MS Office

Job description

Responsibilities

• Maintain service items inventory control and order parts
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Liaising with Sales Dept & IT Dept closely on after sales matters
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager

Qualifications

• Minimum Diploma or Certificate in IT/Computer or related studies
• Preferably with at least 1-2 Years of working experience in related field
• Good communication skills and able to work independently
• Comfortable with dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
• Proficient in MS Office

Benefits

• 5 Days work week from Mon to Fri 9AM to 6:30PM
• Annual Leave, Medical Benefits, Staff Insurance