Insurance Customer Care Call Centre (Non Sales) Up to $4400+ 2 months bonus

CGP Personnel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent recruitment firm in Singapore is looking for a Customer Service Executive to enhance customer communication and support. The role offers a competitive salary ranging from $3,800 to $4,400 per month, based on experience, alongside benefits such as 14 days of annual leave, medical allowance, and bonuses. Ideal candidates will be passionate about customer service and possess strong interpersonal skills. Join the team and contribute to a promising career path with ample growth opportunities.

Benefits

Competitive salary

14 days of annual leave

Medical allowance

2 month’s bonus

Career growth opportunities

Qualifications

• Strong interpersonal and communication skills are vital.
• Relevant experience in customer service is preferred.
• Willingness to work overtime when required.

Responsibilities

• Respond to claim enquiries and requests within expected time.
• Ensure prompt calls to policyholders and representatives.
• Take accountability for compliance risks.
• Maintain awareness of industry trends and compliance.

Skills

Excellent communication skills

Interpersonal skills

Customer service passion

Education

Diploma/degree in relevant field

Job description

Are you a people person with excellent communication skills? Join our team as a Customer Service Executive and be the voice that makes a difference!

What You’ll Do:

• Ensure claim enquiries and requests received through calls are responded to within the expected turnaround time.
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered.
• Undertake other projects or ad‑hoc assignments/tasks delegated by the Unit Head.
• Take accountability for considering business and regulatory compliance risks and take appropriate steps to mitigate them.
• Maintain awareness of industry trends on regulatory compliance, emerging threats, and appropriate steps to mitigate risks.

What We’re Looking For:

• Passionate about customer service.
• Diploma/degree holders with relevant experience preferred.
• Strong interpersonal and communication skills.
• Willingness to work overtime when required.

What’s in It for You?

• Competitive salary: $3,800 to $4,400 per month (based on experience).
• 14 days of annual leave.
• Medical allowance.
• 2 month’s of bonus.
• Opportunities for career growth and advancement within the company.

Send your resume to Edward at [e-mail].

Edward Liau Xianke

Cornerstone Global Partners

Licence number: 19C9859