Inside Sales Coordinator / Support

Nilfisk Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading sales company in Singapore is looking for an Inside Sales Representative. The role includes developing sales opportunities, engaging with clients, and managing orders. Candidates should possess at least a Diploma and demonstrate good communication skills. Experience in sales is desirable but not mandatory. The position is based in Tuas, West Region, with a focus on adapting to a dynamic work environment. This is an excellent opportunity for recent graduates and those early in their careers.

Qualifications

• 0 - 1 year experience in inside sales or customer care.
• Able to communicate effectively in English; Mandarin is an advantage.

Responsibilities

• Develop sales opportunities by researching and identifying potential accounts.
• Identify potential customers through various channels.
• Build relationships with clients to understand their needs.
• Ensure accurate order entry and manage the sales process.
• Maintain and nurture client relationships.

Skills

Good communication skills

Customer-centric approach

Time management

Adaptability

Education

Diploma in any field

Tools

Basic MS Office applications

Job description

Job Description

Develops sales opportunities by researching and identifying potential accounts, building rapport, providing technical information & explanations, and preparing quotations.

Lead Generation and Qualification

• Identifying potential customers through various channels, such as cold calling, email campaigns, and online research.

Client Engagement

• Building relationships with clients, understanding their needs, and presenting relevant products or services.

Order Management and Follow-up

• Ensuring accurate order entry, providing timely follow-up, and managing the sales process through to completion.

Client Relationship Management

• Maintaining and nurturing client relationships to foster loyalty and repeat business.

Collaboration with other teams

• Working with marketing, product development, and customer service to ensure a seamless customer experience.

Job Requirements

• Possess at least a Diploma in any fields.
• 0 - 1 year experience in inside sales / customer care.
• Basic MS office applications (MS Word, Excel & etc).
• Able to command in English. Mandarin will be added advantage to effectively communicate with Mandarin-speaking clients.
• Good communication and interpersonal skills, with a customer-centric approach.
• Ability to work independently and good in time management.
• Adaptability and resilience in a fast-paced, dynamic environment.
• Willing to work in Tuas, West Region, Singapore.
• Candidates without experience are encouraged to apply.