Infra Project Manager

AVENSYS CONSULTING PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an experienced Infrastructure PM to enhance operations according to established ITSM standards. The ideal candidate will possess over 5 years of experience in VMWare, coupled with a solid background in Windows system administration. Responsibilities include providing technical leadership, monitoring system performance, and ensuring high availability. This role offers an opportunity to work in a dynamic environment where innovation and best practices are key.

Qualifications

• 5+ years of VMWare experience with knowledge on HCI, SDDC, ESX, VCenter.
• Familiarity with VMWare automation (VRA, VRO).
• Experience setting up project environments across development, QA, and production.

Responsibilities

• Establish ITSM standards and processes that align with industry best practices.
• Provide technical consultancy on system performance and configuration.
• Lead and establish Root Cause Analysis for High Severity issues.
• Monitor system performance and ensure high availability.

Skills

VMWare experience

Windows system administration

Shell, Perl, Python or PowerShell

Automated security patch management

Technical leadership

Project management

Capacity analysis

Incident management

Monitoring and performance optimization

Education

Degree in Information Technology or related sciences

Tools

VMware

Hyper-V

AWS

Active Directory

DNS

DHCP

Firewall servers

Job description

Infra PM

Work as part of a team of infrastructure team to ensure smooth operations that conformed with the agreed Service Level Agreement (SLAs)

Responsibilities

• To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices
• Provide technical leadership to team members and provide technical consultancy to customers on matters related to system performance, integration and configuration.
• Assist project Service Delivery Manager on managing the day-to-day Operations management.
• Analyze system performance and make recommendations for optimization
• Ensure that the production environment is highly available per the needs of the business and established Service Level Agreements.
• Lead and establish Root Cause Analysis for all High Severity issues. Work with multiple teams for successful resolution of issues and incidents
• Review Incident Report
• Participate in the upgrade/patching planning and execution of the Middleware software
• Ensure adherence to applicable Change and Release Management processes.
• Develop technical documentation and procedure on monitoring, performance.
• Regular projects reporting update to SDM & any other duties as and when assigned
• Lead problem determination on system errors or malfunctions, and works with the application team/supplier to identify, diagnose and rectify the problem.
• Performs capacity study to analyze current resource utilization and estimates future requirements.
• Monitor system to ensure high availability and optimal performance
• Update documentation of work

Requirements

• Degree in any Information Technology degree or related sciences
• Windows system administration background is required
• 5+ years of VMWare experience with good knowledge on HCI (Hyper Converged Infrastructure), SDDC, ESX, VCenter and Hyper-V
• Familiarity with VMWare automation (VRA,VRO)
• Hands‑on knowledge in Shell, Perl, Python or PowerShell
• Familiarity with automated security patch and vulnerabilities management.
• Experience planning and setting up project environments across development, QA and production
• Experience in software‑defined infrastructure software stack
• Experience in VActive Directory, Domain Controller, DNS, DHCP, DFS, Proxy and Firewall servers
• VCP certification is a definite plus
• AWS Certified preferred
• Familiarity with the Government Data Centre (GDC) on boarding process
• Familiarity with the prevailing Singapore Government standards and policies on infrastructure design and governance
• Qualified in ITIL or similar qualification in Service Management is preferred