Indoor Sales Lead — Freight & Project Cargo Solutions

Trades Workforce Solutions; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading freight forwarding firm in Singapore is seeking a Head of Indoor Sales/Customer Service & Assistant to GM. This permanent role involves managing sales support, handling client inquiries, and developing tailored freight solutions. Candidates should possess a Diploma/Degree in Business or Logistics, have at least 3 years of relevant experience, and be proficient in Microsoft Excel. Strong communication skills are essential for success in this dynamic position.

Qualifications

• Minimum 3 years of experience in sales support, customer service, or freight forwarding.
• Knowledge of Air & Ocean Freight operations and project cargo handling.

Responsibilities

• Manage sales support and indoor sales activities for local customers.
• Handle daily requests related to Air & Ocean Freight and prepare quotations.
• Develop tailored solutions and competitive pricing for project cargo.
• Support RFQs and cross-border trucking arrangements.
• Cooperate with management on indoor sales activities.
• Manage inquiries from key accounts in various industries.
• Monitor overseas requests and issue quotations when required.
• Assist the General Manager in overseeing customer service and sales support.

Skills

Strong communication skills

Problem-solving skills

Client liaison abilities

Proficiency in Microsoft Excel

Education

Diploma/Degree in Business, Logistics, or related discipline

Job description

A leading freight forwarding firm in Singapore is seeking a Head of Indoor Sales/Customer Service & Assistant to GM. This permanent role involves managing sales support, handling client inquiries, and developing tailored freight solutions. Candidates should possess a Diploma/Degree in Business or Logistics, have at least 3 years of relevant experience, and be proficient in Microsoft Excel. Strong communication skills are essential for success in this dynamic position.