Indoor Sales Coordinator

MING DENG METROLOGY SERVICES PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading metrology services company in Singapore is looking for a Sales Support Coordinator. The successful candidate will assist the sales team in generating quotations, managing client queries, and ensuring accurate internal coordination. With 1 to 2 years of relevant experience required, this role is a great opportunity for detail-oriented individuals who can work effectively in a team. Proficiency in English and good numeracy skills are essential, while experience in sales support roles is advantageous.

Qualifications

• 1 to 2 years' experience in coordination or sales support roles.
• Fresh graduates with strong multi-tasking abilities may be considered.
• Spoken Mandarin is advantageous.

Responsibilities

• Assist the sales team and manage queries from clients.
• Resolve queries about delivery schedules.
• Support marketing activities through cold-calling and follow-ups.

Skills

Good numeracy skills

Proficient in written and spoken English

Good time-management skills

Attention to detail

Team player

Education

GCE 'O' level or Certificate in Business Administration

Tools

MS Word

Excel

Accounting software programs

Job description

Responsibilities

• Assist the sales team and follow-up in generating sales quotations and sending the approved quotations to the Clients. Managing queries from clients via phone or email.
• Resolve queries about delivery schedule.
• Record complaints or feedbacks from Clients and/or suppliers and escalates these matters.
• Support marketing activities through cold‑calling assigned prospective Clients, follow‑up calls after quotations are sent and manage post‑sales Customer Survey efforts.
• Responsible for the internal coordination between departments.
• Ensuring quotations issued by Sales Team are accurate according to the Purchase Orders as issued by Client.
• Follow‑up with Client on outstanding Purchase Orders where necessary.
• Liaise with Clients and Technical Department to confirm logistics details according to schedule.
• Arrange with Technical Department and make necessary arrangements to collect and receive items as purchased by the Company.

Requirements

• GCE “O” level or Certificate in Business Administration
• 1 to 2 years’ experience handling coordination or sales support roles. Fresh graduates with demonstrated ability to multi‑task or with good time‑management may be considered with a lower starting pay. Senior or executive positions may be available for candidates with prior sales experience
• Good numeracy skills.
• Proficient in written and spoken English. Spoken Mandarin is advantageous.
• Capable of working computer software including MS Word, Excel and accounting software programs.
• Good time‑management skills. Demonstrates the understanding of deadlines and has a sense of urgency to complete according to schedule.
• Pays attention to details.
• Has high‑level of integrity.
• Good team‑player.

We thank all applicants for their interest and apologize that only shortlisted applicants will be contacted for an interview.