Immigration Documentation & Client Care Executive (Hybrid)

Flintex Consulting Pte Ltd; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore is seeking a Document Control and Customer Service Executive. The role involves facilitating immigration applications, managing client documentation, and providing exceptional service. Candidates should have a diploma in a relevant field, strong communication skills, and prior client management experience. The position offers a hybrid working arrangement with weekdays from 9 AM to 6:30 PM. On-the-job training will be provided for those without immigration experience.

Qualifications

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent.
• Strong communication skills with Chinese clients and good written English.
• Prior client management experience is required.

Responsibilities

• Manage immigration applications for clients relating to Singapore Citizenship.
• Liaise with clients on required documents for submission.
• Advise clients on documentation based on immigration regulations.

Skills

Strong communication skills with Chinese clients

Good written English skills

Time management skills

Education

Diploma qualification in hospitality, mass communication, logistics or equivalent

Job description

A consulting firm in Singapore is seeking a Document Control and Customer Service Executive. The role involves facilitating immigration applications, managing client documentation, and providing exceptional service. Candidates should have a diploma in a relevant field, strong communication skills, and prior client management experience. The position offers a hybrid working arrangement with weekdays from 9 AM to 6:30 PM. On-the-job training will be provided for those without immigration experience.