I-Security Engineer

M.TECH PRODUCTS PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is seeking a skilled professional to manage post-sales activities for Cybersecurity and Network Performance Monitoring products. This role involves implementing large-scale projects and providing on-site technical support. Candidates should have a degree in Cyber Security or a related field, possess relevant IT experience, and be eager to learn new technologies. Excellent communication skills and the ability to work independently and in a team are essential for this position.

Qualifications

• 1-2 years relevant experience in IT industry providing network support and administration.
• Willingness to work hard and learn about new technologies.
• Strong interpersonal and communication skills.

Responsibilities

• Manage post-sales activities of Cybersecurity and Network Performance Monitoring products.
• Implement large-scale regional projects.
• Provide on-site implementation services.

Skills

Network support

Troubleshooting

Communication skills

Teamwork

Education

Bachelor's degree or Diploma in Cyber Security, Computer Science, or related field

Tools

Routing and Switching technology

CCNA certification

Job description

Responsibilities

• Post-sales activities of Cybersecurity or Network Performance Monitoring products
• Involve in Large-scale (Local & Regional) Project Implementation
• Provide on-site implementation services including testing, deployment & documentation
• Provide technical support in ensuring customer satisfaction
• Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues
• Be on routine standby to support 24x7 maintenance support calls
• Requires the ability to communicate issues clearly and concisely

Requirements

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• At least 1-2 years relevant experience in IT industry providing network support and administration
• Equip with knowledge & experience in networking such as routing and switching technology
• Possess CCNA or CCSA certification
• Able to work independently as well as in a team environment
• Willing to work hard and eager to learn about new technologies
• Polite and able to communicate well to the clients
• Analytical and possess good troubleshooting skills
• Willing to work extended hours and on standby duty
• Excellent interpersonal and communication skills
• Independent and motivated