HR Team Lead (2 years contract / Workday)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resources firm in Singapore is seeking a dynamic HR team leader to manage operations in HR Business Process Outsourcing. Responsibilities include leading a team, ensuring compliance with policies, and engaging with customers to enhance satisfaction. Candidates should have a minimum of 3 years of HR experience, preferably in supervisory roles, and experience with applications like Workday. Interested applicants are encouraged to send their resumes for consideration.

Qualifications

• Minimum 3 years of HR or related experience, including supervisory roles.
• Shared services experience is a plus.
• Prior experience in government ministries or statutory boards preferred.

Responsibilities

• Lead a team in HR Business Process Outsourcing.
• Ensure operations run smoothly, adhering to policies and customer expectations.
• Coach and train team members on-the-job.

Skills

Team leadership

Customer engagement

Analytical skills

HR policies adherence

Education

Min 3 years of HR or related experience

Tools

Workday

Job description

Job Description

• Lead a team in HR Business Process Outsourcing, managing recruitment, scholarship/internship programs, leave/benefits administration, training, events, and data entry/reporting/analytics.
• Ensure operations run smoothly, adhering to policies, procedures, and customer expectations.
• Verify and approve team deliverables per standard operating procedures.
• Coach and train team members on-the-job.
• Collaborate with HR Manager/Director to oversee staff training, performance reviews, and welfare.
• Achieve KPIs and maintain customer satisfaction.
• Engage with stakeholders and participate in customer meetings.
• Address customer issues promptly and propose improvements to Branch Head/Director.
• Uphold ethical standards and comply with regulations and laws.

Responsibilities

• Minimum 3 years of HR or related experience, including supervisory roles.
• Shared services experience is a plus.
• Prior experience in government ministries or statutory boards preferred.
• Experience with Workday is advantageous.

Working location: Paya Lebar
(EA Reg No: 20C0312)
Please email a copy of your detailed resume to [e-mail] for immediate processing.
Only shortlisted candidates will be notified.