HR Executive, Shared Services

THE NATIONAL KIDNEY FOUNDATION; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare non-profit organization in Singapore is seeking an HR Executive to support HR operations and enhance the employee experience. The successful candidate will manage onboarding and offboarding activities, ensure compliance with regulatory requirements, and improve HR workflows. Candidates should hold a degree in HR Management or Business Administration and possess 3-4 years of relevant experience. Proficiency in Microsoft applications and HRIS platforms is essential, along with familiarity with MOM regulations.

Qualifications

• 3-4 years of HR operations or shared services experience is required.
• Proficiency with Microsoft applications and HRIS platforms is necessary.
• Familiarity with MOM regulations and healthcare experience are preferred.

Responsibilities

• Manage end-to-end onboarding activities including HRIS creation and renewal documentation.
• Maintain accurate HRIS records and ensure data integrity through routine audits.
• Coordinate offboarding processes including exit documentation and system terminations.
• Manage statutory-related processes, including Work Injury Compensation matters.
• Review HR processes to identify inefficiencies and digitize workflows.
• Build strong working relationships with managers and uphold customer service standards.

Skills

HR Operations

Compliance

Customer Service

Process Improvement

Data Management

Education

Degree in HR Management or Business Administration

Tools

Microsoft Applications

HRIS Platforms

Job description

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. We strive to be an advocate and integrator for the community, by the community.

While supporting kidney failure patients with quality dialysis and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through health education, deeper community integration, and strategic partnerships.

As we work toward our Future Forward 2030 vision, we remain committed to:

• Tackling the growing prevalence of kidney failure
• Enhancing patient support and care
• Leveraging technology to improve the efficacy and quality of treatment

The HR Executive role is integral to supporting the Foundation’s HR operations and people strategies. We are seeking an experienced individual who is passionate about delivering high-quality HR service and enhancing the employee experience to join the HR Team. Reporting to the HR Manager, you will be required to support HR processes, ensure compliance, and contribute to initiatives that drive operational excellence and organisational effectiveness.

Key Responsibilities

1. HR Operations & Employee Lifecycle Management

• Manage end-to-end onboarding activities including HRIS creation, pre-employment documentation, coordination with stakeholders, and timely issuance of renewal contract employment documents.
• Handle employee movement transactions such as confirmation, contract renewal, allowance adjustments, and regulatory-related updates.
• Support benefits administration including eligibility checks, updates to HR systems, and communication to employees and managers.
• Provide timely support and responses to HR support queries, ensuring a positive employee experience.

2. HRIS, Data Accuracy & Reporting

• Maintain accurate and up-to-date records in HRIS.
• Ensure data integrity through timely updates, validations, and routine audits.
• Prepare HR operational reports that support planning and compliance.
• Collaborate with stakeholders to improve the efficiency and accuracy of digital workflows.

3. Offboarding & Exit Compliance

• Coordinate the offboarding process including exit documentation, system terminations, clearance workflows, and leave reconciliation.
• Issue Certificate of Employment and ensure obligations are met before closure of cases.
• Engage managers and employees to ensure timely completion of exit activities.

4. Regulatory, Statutory & Risk Compliance

• Manage statutory-related processes, including Work Injury Compensation (WIC) matters.
• Maintain and update incident reporting dashboards for both WICA and non-WICA cases.
• Support internal audits and ensure adherence to organisational policies and regulatory requirements.

5. Process Improvement & Digitalisation

• Review and analyse HR processes to identify inefficiencies, gaps, and manual bottlenecks.
• Streamline and digitise HR workflows using automation tools such as Power Automate to improve efficiency and accuracy.
• Participate in HR projects, including annual declarations exercises and HR system enhancements.

6. Stakeholder Engagement & Service Excellence

Build strong working relationships with managers, IT, Finance and other stakeholders.

Provide clear guidance on HR policies and processes.

Uphold high customer service standards in responding to employee needs.

Qualifications

Degree in HR Management, Business Administration or related field.

3-4 years of HR operations or shared services experience.

Proficiency in Microsoft applications and HRIS platforms.

Familiarity with MOM regulations; healthcare experience preferred.