HR AssociateThe HR Associate supports daily HR operations for a multi-outlet QSR brand. This is a hands-on, execution-focused role ideal for someone starting their HR career and looking to learn frontline HR, recruitment, payroll support, and employee relations in a fast-paced environment.
Recruitment & Hiring Support
- Support high-volume frontline hiring.
- Prepare offer letters and employment contracts.
- Track hiring status using simple trackers or ATS.
- Coordinate pre-employment checks and onboarding documentation.
Onboarding & Employee Administration
- Prepare onboarding packs and first-day checklists.
- Collect and verify employee documents.
- Maintain accurate employee records (digital and physical).
- Update HR systems with new hires, transfers, and exits.
Payroll, Attendance & Leave Support
- Assist in payroll preparation.
- Attendance records.
- Overtime.
- Leave balances.
- Flag discrepancies and follow up with outlets.
- Respond to basic payroll and leave queries.
- Ensure deadlines are met and records are complete.
Outlet & Frontline HR Support
- Act as first point of contact for basic HR questions from outlet teams.
- Support outlet managers with:
• Attendance tracking
• Documentation
• Policy clarification - Escalate disciplinary or sensitive issues to HR Lead promptly.
Employee Relations & Compliance Support
- Assist with documentation for disciplinary cases.
- Track warning letters and case files.
- Ensure HR documents are audit-ready.
- Support work pass or statutory documentation where applicable.
HR Projects & Improvement
- Support HR initiatives such as:
• Employee engagement activities
• Training coordination
• Policy rollouts - Help maintain HR trackers and dashboards.
- Identify admin or process gaps and suggest improvements.
Requirements
Education & Experience
- Diploma or Bachelor’s degree in:
- Human Resources
- Business
- Psychology
- Or related fields
- 0–2 years of HR or admin experience.
- Internship or part-time HR experience is a plus.
Skills & Attributes
- Organized and detail-oriented.
- Comfortable with repetitive admin work.
- Willing to learn and take feedback.
- Good communication skills.
- Able to work in a fast-paced, frontline environment.
Why Join Us
- Learn real-world HR in a high-growth fast food brand.
- High exposure to operations and leadership.
- Fast learning curve and clear development path.