Hospitality IT Support Specialist – Systems & Security

Royal Plaza On Scotts; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading hotel in Singapore seeks an IT Support Specialist to ensure the smooth operation of its technology systems. The role involves maintaining IT infrastructure, providing user support, and assisting with system upgrades in a dynamic environment. Candidates should possess a relevant degree and 1–5 years of IT systems management experience, preferably in hospitality. The position includes after-hours support on a rotational basis.

Qualifications

• 1–5 years of IT systems management experience, preferably in hospitality.
• Strong understanding of IT infrastructure, networks, and servers.
• Familiarity with cloud computing and cybersecurity practices.

Responsibilities

• Oversee daily IT system performance and provide technical assistance.
• Support system upgrades for PMS, POS, and guest-facing technologies.
• Implement security protocols against cyber threats.

Skills

IT infrastructure management

Troubleshooting

User support

Analytical abilities

Communication skills

Education

Diploma or Bachelor’s Degree in Computer Science, Information Technology

Tools

PMS systems (Opera, Simphony)

PBX systems

Job description

A leading hotel in Singapore seeks an IT Support Specialist to ensure the smooth operation of its technology systems. The role involves maintaining IT infrastructure, providing user support, and assisting with system upgrades in a dynamic environment. Candidates should possess a relevant degree and 1–5 years of IT systems management experience, preferably in hospitality. The position includes after-hours support on a rotational basis.