Home Delivery Service Specialist - Customer Support & Sales

Pet Lovers Centre Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading pet retail company in Singapore is seeking a Home Delivery Service Officer to support operational tasks and provide outstanding customer service. Responsibilities include managing customer inquiries, coordinating deliveries, and upselling products. The ideal candidate will possess strong problem-solving skills and be highly customer-oriented, with a minimum GCE N-Level education. This position offers a clean work environment, free gym access, and opportunities for professional growth.

Benefits

Clean and cooling work environment

Air-conditioned staff lounge

Free corporate gym access

Qualifications

• Min GCE N-Level required.
• Good system knowledge in Microsoft Office.
• Highly customer-oriented and results-driven.

Responsibilities

• Support day-to-day operations of Home Delivery team.
• Attend to incoming calls and emails for delivery orders.
• Coordinate and schedule home deliveries accurately.
• Manage customer feedback and solutions effectively.
• Upsell products based on customers' needs.

Skills

Customer-oriented

Problem-solving

Interpersonal skills

Communication skills

Team player

Time management

Education

Min GCE N-Level

Tools

Microsoft Office

Job description

A leading pet retail company in Singapore is seeking a Home Delivery Service Officer to support operational tasks and provide outstanding customer service. Responsibilities include managing customer inquiries, coordinating deliveries, and upselling products. The ideal candidate will possess strong problem-solving skills and be highly customer-oriented, with a minimum GCE N-Level education. This position offers a clean work environment, free gym access, and opportunities for professional growth.