Healthcare Service Lead — Operations & Team Enablement

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment firm in Singapore is looking for a responsible candidate to oversee daily operations and enhance service quality. Key responsibilities include managing ground operational issues, implementing service initiatives, and focusing on team dynamics and staff well-being. The ideal candidate should have a minimum degree, at least 2 years of service-related experience, and strong communication skills. This role promises a dynamic and engaging environment.

Qualifications

• Minimum degree with 2 years and above of service-related experience.
• Knowledge of healthcare operations will be advantageous.
• Experience in leadership required.

Responsibilities

• Work closely with team leaders for daily operations and department readiness.
• Manage ground operational issues, feedback, and complaint cases.
• Implement service initiatives, provide service training, and monitor service standards.
• Look into staff well-being, team building, and improve team dynamics.
• Assist in manpower planning and workflows.

Skills

Team player with good communication and interpersonal skills

Proficient in computer skills

Experience in leadership

Ability to multitask in a fast-paced environment

Ability to multitask

Education

Minimum degree

Job description

A recruitment firm in Singapore is looking for a responsible candidate to oversee daily operations and enhance service quality. Key responsibilities include managing ground operational issues, implementing service initiatives, and focusing on team dynamics and staff well-being. The ideal candidate should have a minimum degree, at least 2 years of service-related experience, and strong communication skills. This role promises a dynamic and engaging environment.