Head of Trainer

VERTICAL INSTITUTE PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A premier educational institute in Singapore is seeking an experienced Training Manager. You will lead and mentor trainers to uphold high-quality instruction, oversee curriculum development, and ensure compliance with training standards. The ideal candidate has ACTA certification, 5–7 years of experience in adult education, and strong leadership capabilities. Your role includes collaboration across internal teams to enhance the learner experience and scale training operations effectively.

Qualifications

• Minimum 5–7 years of training, facilitation, or adult education experience.
• Experience in curriculum development and instructional design.
• Familiarity with SSG frameworks and training compliance procedures.

Responsibilities

• Lead and mentor a team of trainers for quality instruction.
• Oversee curriculum design and enhancement.
• Ensure compliance with training programmes and accreditation requirements.

Skills

Strong leadership

Communication skills

Analytical skills

Facilitation skills

Problem-solving skills

Education

ACTA/ACLP certification

Diploma in Adult and Continuing Education

Job description

Key Responsibilities

• Lead, mentor, and manage a team of trainers to ensure high-quality instruction and consistent training standards.
• Oversee trainer recruitment, onboarding, performance evaluation, and continuous professional development.
• Develop training guidelines, teaching frameworks, and best practices to maintain teaching excellence across programmes.

Training Leadership & Management

• Oversee the design, review, and enhancement of curriculum, assessments, and learning materials.
• Work closely with the admissions team to ensure programmes remain current, industry-relevant, and aligned with learner needs.
• Drive innovation in training methodologies, including blended learning, experiential learning, and tech-enabled delivery.

Quality Assurance & Compliance

• Ensure training programmes meet SkillsFuture Singapore (SSG) guidelines, organisational standards, and accreditation requirements.
• Conduct regular classroom observations, audits, and feedback sessions to monitor and improve instructional quality.
• Maintain proper documentation for SSG courses, audits, and compliance checks.

Stakeholder Collaboration

• Work with internal teams (Sales, Operations, Marketing) to support programme launches, training schedules, and learner experience.
• Represent Vertical Institute in accreditation reviews, audits, and external engagements.

Training Operations & Improvement

• Oversee training calendars, trainer deployment, and resource allocation to ensure smooth daily operations.
• Analyse training performance metrics (learner satisfaction, progression, assessment outcomes) and implement improvements.
• Lead strategic initiatives to scale training operations and enhance overall learning experience.

Requirements

• ACTA/ACLP certification (Singapore Workforce Skills Qualifications)
• Diploma in Adult and Continuing Education (DACE) certification
• Minimum 5–7 years of training, facilitation, or adult education experience
• Experience in curriculum development, instructional design, and adult learning methodologies
• Familiarity with SSG frameworks, WSQ systems, and training compliance procedures.
• Strong leadership and people management capabilities.
• Excellent communication, facilitation, and presentation skills.
• Ability to design engaging learning experiences and coach trainers effectively.
• Strong analytical and problem-solving skills.
• Comfort with digital tools, LMS platforms, and technology-enhanced learning.